DisplayQue

Privacy Policy

Last updated: March 17, 2026

At DisplayQue, we respect your privacy and are committed to protecting personal information collected through our websites, applications, products, and related services. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.

1. Scope

This Privacy Policy applies to DisplayQue websites, landing pages, demo request forms, marketing pages, product interfaces, hosted applications, customer support channels, and any other services that link to this policy.

2. Information We Collect

We may collect the following categories of information:

  • Account and contact information such as your name, business name, phone number, email address, billing address, and role.
  • Business and operational information such as platform usage, screen identifiers, kiosk names, configuration details, uploaded content, campaign settings, and system preferences.
  • Transaction and subscription information such as invoices, payment status, plan details, renewal dates, and related billing metadata.
  • Support and communication data such as emails, chat messages, meeting notes, feature requests, and issue reports.
  • Technical and device data such as IP address, browser type, device identifiers, operating system, referring URLs, crash logs, cookie identifiers, and analytics events.
  • Usage data such as pages visited, features used, session activity, clicks, interactions, and time spent in product areas.

3. How We Collect Information

We collect information:

  • directly from you when you fill out forms, request a demo, create an account, upload content, or contact us;
  • automatically through cookies, logs, pixels, and analytics tools when you use our websites and products; and
  • from service providers, integrations, or publicly available sources where permitted by law.

4. How We Use Information

We use personal information to:

  • provide, operate, maintain, and improve our services;
  • create and manage accounts, subscriptions, and customer workspaces;
  • process transactions and send billing or administrative notices;
  • respond to support requests and communicate about updates, incidents, or product changes;
  • personalize the user experience and improve performance, reliability, and security;
  • monitor service health, diagnose issues, and prevent fraud, abuse, or unauthorized access;
  • comply with legal obligations and enforce our agreements; and
  • send marketing communications where allowed by law and subject to your preferences.

5. Cookies and Similar Technologies

We use cookies and similar technologies to remember preferences, analyze traffic, understand usage patterns, improve page performance, and support marketing activities. You can control cookie settings through your browser, but disabling certain cookies may affect site functionality.

6. Sharing of Information

We do not sell your personal information. We may share information with:

  • service providers that help us host infrastructure, process payments, deliver emails, store files, provide analytics, or support operations;
  • business partners or integrations when necessary to enable requested product functionality;
  • professional advisers such as legal, accounting, or security consultants;
  • law enforcement or regulators when required by law, subpoena, or valid legal process; and
  • successors in interest as part of a merger, financing, acquisition, or sale of all or part of our business.

7. Data Retention

We retain information for as long as needed to provide the services, maintain legitimate business records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary depending on the type of data, your relationship with us, and applicable legal requirements.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, disclosure, alteration, or destruction. However, no internet-based service or storage system can be guaranteed to be completely secure.

9. International Data Transfers

Your information may be processed in countries other than the country where you are located. Where required, we take appropriate steps to ensure transferred information receives an adequate level of protection consistent with applicable laws.

10. Your Rights and Choices

Depending on your location, you may have rights to access, correct, update, delete, restrict, object to, or export certain personal information. You may also opt out of promotional communications by using the unsubscribe link in our emails or by contacting us directly.

11. Children's Privacy

Our services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children without appropriate authorization where required by law.

12. Third-Party Links and Services

Our services may include links to third-party websites, integrations, or tools. We are not responsible for the privacy practices of third parties, and we encourage you to review their policies separately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. When we do, we will update the Last updated date above.

14. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or our data handling practices, please contact us at privacy@displayque.com.